At Siam Mandarina Hotel, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at www.siammandarinahotel.com or interact with us online.
1. Information We Collect
We may collect the following information when you visit or use our website:
Personal Information: such as your name, email, phone number, and payment details when making a booking or contacting us.
Booking Details: including check-in/check-out dates, special requests, or loyalty program participation.
Technical Data: such as IP address, browser type, device information, pages visited, and cookies to enhance your user experience.
2. How We Use Your Information
We use your data to:
Process reservations and payments
Communicate with you regarding your booking or inquiries
Send marketing communications (with your consent)
Improve our website performance and user experience
Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience. You may adjust your browser settings to decline cookies, but this may affect some site functionalities.
4. Data Sharing
We do not sell or rent your personal information. We may share it only with:
Trusted third-party service providers (e.g. booking engines, payment processors) under confidentiality agreements
Government authorities or law enforcement if required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
Access or update your personal information
Withdraw consent for marketing communications
Request deletion of your data, subject to legal requirements
To exercise these rights, please contact us at:
[email protected]
+66 (0) 2 738 8191
7. External Links
Our website may contain links to other websites. We are not responsible for their privacy practices. We recommend you read their policies before submitting any information.
8. Changes to This Policy
We may update this policy occasionally. The updated version will be posted on this page with a revised effective date.